With the rapid growth of the industry of call centers, more and more people in countless hours of training and strenuous practice will keep their jobs, how to manage calls, archive reports, staff planning and inventory control and much more. With globalization, the centers of the different necessary changes call, even at the time of the cemetery, which means that call center agents work only bear bed to accommodate another transaction calls the end of the world. Good physical condition in the call center industry is simple and defined in three simple keywords: coffee, cigarettes and alcohol.
With the long continuous hours in which the agent sitting doing nothing is placed in a helmet to speak, it would certainly cause the body to slow down and reduce the ability of the person to circulate blood through. This results in a reflection of yawning, which means a greater need for oxygen in the airways – cardiovascular area. Also it demonstrates a sense of sleepiness.
As a result of this widespread phenomenon, coffee one of the pillars of call center agents has been, as employees to combat drowsiness and competent performance degradation. Although the direct effect of coffee on the body to keep us awake, there are side effects of too much coffee as possible kidney complications and dehydration.
Mitigating that the amount of coffee per day, the amount of time for the agent to the toilet, reduce call. In addition, decreased bone density was found in coffee drinkers chronic.
Another way to solve stress agents in the call center industry is lighting a cigarette or two during the holidays or lunch. Many agents say that the habit of a cigarette not only increases during free time lighting his social environment, but also to reduce stressors and anxiety work together.
But we all know, the negative effects of snuff consumption in the lungs and the body of a smoker. In the smoke of cigarettes a portion passes through our respiratory system. This smoke is a combination of impure particles that allow us to reach our lungs and bronchioles fixed. A progressive and significant obstruction of smoke in the bronchioles coatings reduce the amount of oxygen exchanged between them have difficulty breathing, driving.
After hours of shift of one of the usual methods of stress release agent is going to the place of local meetings and a round or two drinks. This is especially true if wages were distributed. However, when alcohol is taken in the liver can cause damage. Fatty liver is alcohol, natural and human synthesizer. excessive burden of alcohol in the liver to synthesize frequency can cause liver dysfunction or lead to alcohol-induced cirrhosis.
These three things are mainly responsible for the decline of the health of call center agents. Good training in this concept would be capable of causing say no or to reduce these three criminals. remain in the call center industry is technically a tedious and taxing health to suffer, mainly due to strong demand for labor. However sago can come in the form of fruit juice, or any other healthy foods. It is the initiative and choosing a good physical condition in a situation.
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