UK consumers return £500 Million worth of goods every year

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UK shoppers are shelling out increasingly more cash shopping online, but consumers why buy clothes are sending back £500 million worth of items annually, reported by Kelkoo.

A survey discovered that thousands of shoppers often purchase a couple of the identical products of garments in various sizes in order to find the best fit, keeping the one which suits and refund another which doesn’t fit well.

More than 66% of participants of the study stated that they didn’t know of exactly how measurements work among the multiple suppliers.

Different high street brands that have online stores had their products examined and many significant measurements inconsistency had been identified. For instance, individuals who uses H&M should expect their garments being approximately 3″ small compared to clothes from New Look, although they put the item on the shelf listed being the same standard size.

UK consumers return £500 Million worth of goods every year

Image source:Which

The research also shows that as much as £25 per year is spent by shoppers on the shipping charges related to returning goods.

Throughout the UK that makes as much as £19 million, however people who forgot to send back the extra item, they spend an additional £5.6 million on clothing which are usually never be used.

Tip: The never worn or used second hand clothes can always be sold on free classified ads site like

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1 Comment on this article. Feel free to join this conversation.

  1. lilly July 14, 2011 at 1:56 pm - Reply

    Thanks for the size comparison guide. Much appreciated:)


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